Please Read The Following Terms & Conditions Of Use Carefully Before Using This Website.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law.
Using this website and clicking on the "agree" box when you place your orders represents your acceptance of these terms and conditions of use. If you do not accept these terms and conditions of use, please do not use this website.

By using this site you are representing that you are over the legal smoking age for the state in which you reside wholesale.vapejuicedepot.com makes every effort to ensure that Electronic Cigarette and Electronic Cigarette related products are not delivered to anyone who is under the legal smoking age for the state in which you reside.

By using this site you are representing that the person receiving a shipment of Electronic Cigarette and/or Electronic Cigarette related products from wholesale.vapejuicedepot.com is over the legal smoking age for the state in which you reside.

SHIPPING

  • wholesale.vapejuicedepot.com will make the best effort to ship items in a timely manner.
  • Wholesale.vapejuicedpot.com cannot guarantee any shipping time-frames, and external forces can cause delays in shipping.
  • Processing time for orders can take up to 48 hours (2 Business Day)
  • Once a package has shipped, wholesale.vapejuicedepot.com will take NO responsibility in the carriers shipping time-frame.
  • Wholesale.vapejuicedpot.com will take NO responsibility for items lost in transit, sent to the wrong address, nor international fees charged by your country or any involved third parties.

INCORRECT / DAMAGED / MISSING PRODUCTS

  • Incorrect, damaged, or missing products must be claimed within seven days of the delivery date as indicated by your tracking information.
  • If the product is incorrect or damaged, please send a photo of the product to wholesale@vapejuicedpot.com with your order number in the subject line and a brief description of the problem in the body of the email.

WARRANTY AND RETURNS

  • Defective items may be returned within thirty days of the delivery date as indicated by your tracking information.
  • Items damaged by miss-use or improper care are not covered by our warranty policy. 
  • All sales on E-Liquid are final without exception. E-Liquid cannot be returned or exchanged for another flavor.
  • Return shipping is the responsibility of the customer, unless the incorrect product is sent by error.
  • Upon receipt of a return, our Returns Department will inspect and test every product. If found defective, we will  issue a store credit or replacement depending on the requested resolution of the customer. If a replacement device is  not available, wholesale.vapejuicedepot.com reserves the right to issue a credit.
  • Returns must include everything that came with the product. This includes starter kits and bundled products. We  must also have the original packaging returned to us.
  • All returns are subject to case by case exceptions. Please contact us if you are having a problem with a product  purchased from wholesale.vapejuicedepot.com and we will do our best to assist you.

REFUSAL OR LIMIT OF SERVICE

Due to the nature of internet sales, we reserve the right to refuse service to anyone. If you feel your refusal of service was unnecessary, please contact our Customer Service team at wholesale@vapejuicedepot.com.

If you do not agree with these terms and conditions, please do not use this site or accept these conditions.