LOWEST PRICE GUARANTEE
We've made customer satisfaction our #1 priority. The Lowest Price Guarantee is at the heart of what we do and is part of the service you've come to expect from us. Because we're serious about delivering on this promise, we regularly benchmark our products against others in the market. If you find a product cheaper, we'll match the price. This page helps simplify the process and outlines our conditions.
'At Vape Juice Depot, we're proud to say we will never be beaten on price'
WHAT QUALIFIES FOR OUR LOWEST PRICE GUARANTEE?
Products must be exactly the same
and be from the same brand.
Products must be in-stock and available
for purchase.
The product must be sold from a US online
retailer.
Found a better price? Get in touch.
1
If you find the same product being sold at a lower price from another online retailer, just get in touch on our contact page here.
2
Please provide us with the link to the lower price. We'll verify the price and whether the item qualifies or not.
3
If our team believes that your request is reasonable, we're happy to meet it.
The advertised price must be publicly available and not exclusive to any membership deal.
The store's retail price used to match prices must consider all offers or promotions we currently have on the item (e.g., Buy More, Save More, loyalty rewards where applicable). The price match will be between the retail shipping price, the adult signature fee, and our price minus any discounts or cash-back offers.
Where applicable, we will match bundle items on a case-by-case basis.
You cannot use it with any other discount, promotion, or voucher code.
Price match only applies against the seller's RRP price and excludes sales, offers, or promotions.
Competing private sellers, auction sites (e.g., eBay & Amazon), and vape deal sites do not qualify.
Price match is only applicable for online sales.
If you can't reach us through the contact form, you can call our Customer Services team at (+1) 424 777 9098
Vape Juice Depot has the right to refuse the lowest price guarantee. Please note that a product in your cart already has a sale applied, and additional discounts cannot be combined.