Privacy Policy

At Vape Juice Depot, your privacy is a TOP priority. We want our users to be aware of any information we collect, how we use it and under what circumstances (if any) we disclose it.

This Privacy Policy ("Privacy Policy") applies to the website located at www.vapejuicedepot.com, and any other websites or applications associated with Vape Juice Depot brands or products that direct the viewer or user to this Privacy Policy. In this Privacy Policy, the terms “Vape Juice Depot," "we," and "us" refers to SIROART Corporation and its respective subsidiaries and affiliated companies. The term “your device" refers to any computer, tablet, smart phone, or other device you are using to access our website. Websites that are owned and operated by Vape Juice Depot may contain links to websites that are owned and operated by other companies. This Privacy Policy does not apply to websites and services that are owned and operated by third parties.

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on this page.

Information We Collect

As you use our website or visit one of our stores, we collect information about you and the services you use. The information we collect falls into two different categories: (1) information you give us; (2) information we collect from you automatically. Some examples of when we collect this information include when you browse or make a purchase on one of our websites; create a Vape Juice Depot account; use our website to purchase, buy or send a gift card, or participate in a survey or promotion.

Information You Give Us

Some information we collect is provided when you use our services. This may include your first and last name, username, email address, postal address, phone number, financial account information, birthday, demographic information (such as your gender), and any other information you give us. You may also permit us to access information directly from your device, such as information in the “contacts list". You may also provide us information about other people through referral programs. In addition, we can request secondary ID verification in some cases.

Information We Collect Automatically

Some information is collected by us automatically, including when you access our website, or otherwise use our services. This information includes:

Purchasing Information - We may collect information about your transactions in our stores, on our websites, including what products you purchase, how frequently you purchase them, any promotions associated with a purchase, and the products you have placed in your “Shopping Cart" for future purchase.

Device and Usage Information - We may collect information about your browser or device. This information may include the type of device you are using, your operating system, your browser, your internet service provider, your internet protocol (IP) address, your device and mobile ad identifiers, the website that referred you to our website, the web pages you view (including the date and time you viewed them on vapejuicedepot.com), the services or functionality you access or use (including the date and time of your access or use), and the subject of the ads you click or scroll over. To collect this information, we use cookies, web beacons and similar technologies.

Location Information - We may collect information about the location of your device, for purposes of enhancing or facilitating our services. We may also use information about the location of the device you are using to help us understand how our websites and other services and functionality are being used and to deliver more relevant marketing services.

How We Use Your Information

We may use the information we collect about you in a variety of ways, including to:

  • process your purchases of or requests for products and services;
  • communicate with you about orders, purchases, returns, services, accounts, and programs;
  • respond to your customer service inquiries and requests for information;
  • post your comments on our website;
  • send you personalized promotions and special offers, and inform you about our brands, products, events, or other promotional purposes;
  • maintain, improve, and analyze our websites, ads, and the products and services we offer;
  • detect, prevent, or investigate security breaches or fraud;
  • maintain appropriate records for internal administrative purposes;
  • facilitate the functionality of our website;
  • provide important product safety information and notice of product recalls.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

Debug products to identify and repair errors that impair existing intended functionality.

Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.

Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

Comply with a legal obligation.

Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We do not provide these deletion rights for B2B personal information.

How We Share Your Information

We may share your information (Limited) in the following circumstances:

When We Work Together - We may share information between and among SIROART Corporation, its' subsidiaries, and affiliated companies for purposes of management and analysis, decision making, and other business purposes. For example, we may share your information (limited) with our subsidiaries and affiliated companies to administer our loyalty programs, process orders and requests, and expand and promote our product and service offerings.

When We Work with Service Providers - We may share your information (Limited) with service providers that provide us with support services, such as credit card processing, website hosting, email and postal delivery, location mapping, product and service delivery, analytics services, or conducting academic research.

When We Work on Business Transactions - If we become involved with a merger or another situation involving the transfer of some or all our business assets, we may share your information (limited) with business entities or people involved in the negotiation or transfer.

When Sharing Helps Us Protect Lawful Interests - We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to adhere to local, state and federal compliance, enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, or safety of Vape Juice Depot or our customers or partners.

When We Work with Marketing Service Providers - We may share your information (limited) with marketing service providers to assess, develop and provide you with promotions and special offers that may interest you, administer contests, sweepstakes, and events or for other promotional purposes.

When the Information Does Not Identify You - We may share your information (limited) in a way that does not directly identify you. For example, we may share information about your use of our website in a manner that does not identify you or may combine information about the nature or frequency of your transactions with similar information about other people and share the aggregated information for statistical analysis and other business purposes.

Please Note that in accordance with R.C. 5743.54, all distributors must retain all invoices, bills of lading, and receipts for three years. 

Cookies, Web Beacons, and Similar Technologies

We and others may use a variety of technologies to collect information about your device and use of our website. These technologies include cookies, web beacons, java scripts, entity tags, and HTML local storage. Most web browsers can be programmed to accept or reject the use of some or all of these technologies, although you must take additional steps to disable or control other technologies.

Cookies - Cookies are small data files that are sent from a website’s server and are stored on your device’s hard drive either for only the duration of your visit ("session cookies") or for a fixed period ("persistent cookies"). Cookies contain information that can later be read by a web server.

Web Beacons - Web beacons are small, transparent images that are embedded in web pages, applications, and emails that are sometimes called “clear gifs," “single pixel gifs", "page tags" or “web bugs." We use web beacons to track the web pages you visit, to test the effectiveness of our marketing, and to find out if an email has been opened and acted on.

Java Scripts - Java scripts are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.

Entity Tags - Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached" within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.

HTML5 Local Storage - HTML5 local storage allows data from websites to be stored or “cached" within your browser to store and retrieve data in HTML5 pages when the website is revisited.

These and similar technologies are used for the following purposes:

Services and Functionality - Some of these technologies are required to allow you to access and use our website and the various services and functionality we offer. Without these technologies, some of the services and functionality on our website would not work properly.

Performance Monitoring - Some of these technologies help us analyze and estimate traffic and assess the volume of use of services and functionality on website. They show us how visitors and customers interact with our digital properties, whether there are any errors, the degree to which certain web pages, applications, services or functionality are accessed and used and how they are performing or operating. When these technologies are used for performance monitoring, no information that identifies you is collected.

User Convenience - Some of these technologies enhance the ease of use of our website and the services and functionality they make available by accelerating load and refresh times and remembering information that you have provided on prior visits to our websites or when you last used a website service or functionality.

Marketing - Some of these technologies are used to tailor your experience on our website, within our, or across your applications or devices by controlling the promotions, advertisements and other marketing messages that may appear when you access or use these or other digital properties. These technologies also help us learn which services and functionality you are using and how you are accessing information about us. We may use this information to personalize your visit to a website or to send you relevant promotions and advertisements.

Promotional Communication Choices

You can opt out of receiving promotional emails and mailings by informing us of your preference at the time you sign up for a Vape Juice Depot account, modifying your promotional preferences online in your account’s profile management section, or following the opt out instructions in the promotional emails we send you. Similarly, you may opt in to receive text messages, telephone calls and mailings.

Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your accounts or purchases.

Location Information - You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third parties by (a) disabling location services within the device settings; or (b) denying certain website applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings. Please note that your location may be derived from your WIFI, Bluetooth, and other device settings. See your device settings for more information. 

Cookies, Web Beacons and Similar Technologies - You may be able to reject cookies, web beacons, entity tags and HTML5 local storage by adjusting the appropriate settings in your browser.

Adobe Flash Player Technology - We allow Adobe to set and enable special cookies that are necessary to deliver video content for Adobe Flash Player. You cannot remove Flash cookies simply by changing your browser settings.

How to Manage Your Account Information

Upon request we will provide you with information about whether we hold any of your personal information. You may access, correct, or remove your personal information by emailing support@vapejuicedepot.com.

How We Protect Your Information

Vape Juice Depot protects your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. When you transmit highly sensitive information (such as a credit card number) through our website, we encrypt the transmission of that information using the Secure Sockets Layer (SSL) protocol. While we have employed security technologies and procedures to assist safeguarding your personal information, no system or network can be guaranteed to be 100% secure.

Use by Adults

Vape Juice Depot websites or online services are not intended to be used by anyone under the age of 21. 

VAPE JUICE DEPOT WEB ACCESSIBILITY

Vape Juice Depot is committed to diversity, inclusion and accessibility in everything we do. With this in mind, we are continuously taking steps to improve www.vapejuicedepot.com and ensure it complies with the best practices and standards defined by Section 508 of the U.S. Rehabilitation Act and the Web Content Accessibility Guidelines (“WCAG”) of the World Wide Web Consortium.

Our website is monitored and tested periodically by internal and third-party accessibility consultants. These people help us identify usability issues and discover new solutions to further improve the accessibility of our site.

Accessibility Features

  • Alternative text detail for appropriate images and other non-text elements.
  • Title attributes for additional information about links and indication of new browser windows.
  • Structural markup to indicate headings and lists to aid in page comprehension.
  • Association of forms with labels.
  • Association of all data cells in a data table with their headers.
  • JavaScript and style sheets to enhance the appearance and functionality of the site. If these technologies are not available, alternative content is provided where necessary to ensure a usable experience.

Further accessibility efforts are under way. As we continue to improve our website, we will reflect any changes here within our accessibility statement. That way you’ll know about the progress we’re making.

CALIFORNIA RESIDENTS’ PRIVACY POLICY

This California Residents Privacy Policy ("Privacy Policy") supplements the Vape Juice Depot Privacy Policy and applies to California residents. All terms in this Statement have the same meaning as in the Vape Juice Depot Privacy Policy.

If you are a California resident, you can request a notice disclosing the categories of personal information we have shared with third parties for the third parties’ direct marketing purposes. To request a notice, please submit your request by postal mail to:

Vape Juice Depot
ATTN: Customer Service
555 Riverside Drive, Suite D
Glendale, CA 91204

Information We Collect

As you use our website or visit one of our stores, we may collect information about you and the services you use. Some examples of when we may collect this information include when you browse or make a purchase on one of our websites; create a Vape Juice Depot account; or participate in a survey or promotion. The information we may have collected over the past twelve months falls into six different categories: 

Category A: Identifiers - We may collect information such as your email address or account name.

Category B: Personal information categories as described in Cal. Civ. Code § 1798.80(e)) - We may collect information such as name, address, or financial information. In addition, we can request secondary ID verification in some cases. 

Category D: Commercial information - We may collect information about your previous purchases or consuming tendencies. 

Category F: Internet or other similar network activity - We may collect information about your browsing history, search history, interaction with our website, application, or advertisements.

Category G: Geolocation data - We may collect information about your physical location or movements. We may collect information about the location of your device, for purposes of enhancing or facilitating our services, such as enabling the functionality of our websites or have certain Vape Juice Depot products delivered by a third-party vendor. We may also use information about the location of the device you are using to help us understand how our website, and other services and functionality are being used and to deliver more relevant advertising.

Category K: Inferences drawn from other personal information - We may collect

Information about your preferences. 

The information in the categories listed above might be collected as you use our websites. The information we may collect falls into two different categories: (1) information you give us; (2) information we collect from you automatically.

How We Use Your Information

We may use the information we collect about you in a variety of ways, including to:

  • process your purchases of or requests for products and services;
  • communicate with you about orders, purchases, returns, services, accounts, programs, contests, and sweepstakes;
  • respond to your customer service inquiries and requests for information;
  • post your comments or statements on our websites;
  • send you personalized promotions and special offers, and inform you about our brands, products, events, or other promotional purposes;
  • maintain, improve, and analyze our website, the products and services we offer;
  • detect, prevent, or investigate security breaches or fraud;
  • maintain appropriate records for internal administrative purposes;
  • facilitate the functionality of our website;
  • provide important product safety information and notice of product recalls; and
  • ensure compliance with local, state, and federal regulations.

How We Share Your Information

We may share your information for a business purpose in the following circumstances: 

  • When We Work Together- We may share information between and among Vape Juice Depot Corporation, its' subsidiaries, and affiliated companies for purposes of management and analysis, decision making, and other business purposes. For example, we may share your information with our subsidiaries and affiliated companies to administer our loyalty programs, process orders and requests, and expand and promote our product and service offerings.
  • When We Work with Service Providers - We may share your information with service providers that provide us with support services, such as credit card processing, website hosting, email and postal delivery, location mapping, product and service delivery, analytics services, or conducting academic research.
  • When We Work on Business Transactions - If we become involved with a merger or another situation involving the transfer of some or all of our business assets, we may share your information with business entities or people involved in the negotiation or transfer.
  • When Sharing Helps Us Protect Lawful Interests - We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to adhere to local, state and federal compliance, enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, or safety of Vape Juice Depot or our customers or partners.
  • When We Work with Marketing Service Providers - We may share your information with marketing service providers to assess, develop and provide you with promotions and special offers that may interest you, administer contests, sweepstakes and events or for other promotional purposes.
  • When We Work with Third Parties - If you consent, we may share your information with third parties (Google Analytics, etc.).
  • When You Give Consent - We may share information about you with other companies if you give us permission or direct us to share the information. 
  • When the Information Does Not Identify You - We may share your information in a way that does not directly identify you. For example, we may share information about your use of our website in a manner that does not identify you or may combine information about the nature or frequency of your transactions with similar information about other people and share the aggregated information for statistical analysis and other business purposes.

In the preceding twelve months we have not disclosed personal information.

How We Sell Your Information

In the preceding twelve months we have not sold personal information.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, if applicable, we will disclose to you:

  • The categories of personal information we collected about you
  • The categories of sources for the personal information we collected about you
  • Our business or commercial purpose for collecting or selling that personal information
  • The specific pieces of personal information we collected about you (also called a data portability request)
  • If we sold or disclosed your personal information for a business purpose: the personal information categories that each category of recipient purchased; or the personal information categories that each category of recipient obtained

Deletion Request Rights

You have the right to request that we delete, to the extent permitted by law, any of your personal information that we collected from you and retained, subject to certain exceptions.

Opting Out

You have the right at any time to direct us not to sell your personal information, which is your right to opt-out. In the preceding twelve months we have not sold personal information.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, submit a verifiable consumer request to us by emailing to support@vapejuicedepot.com.

Mailing your request to:
Vape Juice Depot
ATTN: Customer Service
555 Riverdale Drive, Suite D
Glendale, CA 91204